There may be a time when you just can't seem to make ends meet. An illness, injury, loss of job...anything can cause you to fall behind. If you find yourself in this situation with your electric bill, call us, we may be able to help.

Sussex Rural Electric Cooperative Options

Levelized Billing

Levelized billing helps even out your monthly payments by using a 12 month rolling average of your actual consumption. This is especially helpful for people with electric heat or who use air conditioning. You have to be current in your payments to join this program. Click here for complete details.

Payment Arrangements

Another solution is called an "arrangement". You agree to pay 30% of the outstanding account balance and then the remainder is paid according to the payment schedule you work out with our Billing Department. You can make only one deferred payment arrangement per twelve (12) month period. Payments must be made in the office on or before the due date. Additionally, the arrangement does NOT include any forthcoming bills which must be paid by their due date.

Government Assistance Programs

If You Live in New Jersey...

Energy assistance programs are available from a number of State and Federal governmental agencies. Please keep in mind that certain programs you may hear about are not open to everyone in the State of New Jersey. Included in this category:

• Universal Service Fund (USF) Program - For Elizabethtown Gas and JCP&L customers only.
• New Jersey SHARES

The main program available for energy assistance is the Low Income Home Energy Assistance Program or LIHEAP. You may also hear it referred to as HEAP and HEA. Click here for detailed information on this program.

For a downloadable application, click here. This requires Adobe Reader. If you do not have it, click here for a free download.

For instructions for completing the application, click here.

For a listing of required documentation, click here.

Important Notes:

1. You are subject to being disconnected even during the Winter Moratorium unless you qualify as noted in the Disconnection Policies below.
2. You must reapply every year.
3. You must notify us that you have been accepted in the program, they do not inform us directly.
4. Required documentation is extensive and applications are not accepted without all the items. Be sure you have everything before going to apply.

Disconnection Policies for New Jersey

If You Live in New York...

Again, there are programs from both State and Federal agencies. As with New Jersey, not all programs you hear about will be available. In particular, The Neighborhood Program is only available to Orange and Rockland / ConEdison customers.

The main program available for energy assistance is the Low Income Home Energy Assistance Program or LIHEAP. You may also hear it referred to as HEAP and HEA. Clickhere for detailed information on this program.

For a downloadable application, click.here This requires Adobe Reader. If you do not have it, click here for a free download.

Important Notes:

1. You are subject to being disconnected even during the Winter Moratorium unless you qualify as noted in the Disconnection Policies below.
2. You must reapply every year.
3. You must notify us that you have been accepted in the program, they do not inform us directly.
4. Required documentation is extensive and applications are not accepted without all the items. Be sure you have everything before going to apply. Call the local office to be sure you know what they require.

Disconnection Policies for New York