Terms and Conditions
By accessing and using the Sussex Rural Electric website, any of its pages, or any of its content, you agree with, and agree to be bound by and subject to: (i) all terms and conditions set forth herein; (ii) all provisions of the Legal Disclaimer that is also posted on the Sussex Rural Electric website, and which is incorporated herein; and (iii) all applicable laws and regulations. If you do not agree, do not access or use this website.
Like most other websites, Sussex Rural Electric Cooperative’s site, hosted by Touchstone Energy, maintains web logs that automatically record basic information about visitors. This information may include, but is not necessarily limited to, the following:
Internet domain from which visitors access our website.
IP address. An IP address is automatically assigned to you when you surf the web. In some cases, these addresses may be individually identifiable. However, even when an IP address is identifiable, it usually takes additional effort to link a particular IP address to a specific individual. For many users, an IP address cannot be linked to a specific individual.
Type of browser and operating system used to access our website.
Date and time of access.
Address of the website (if any) from which you linked to Sussex Rural Electric’s website. Sussex Rural Electric normally only uses web log information in aggregate form to enable the Cooperative (Sussex Rural Electric) to make the website more useful. Sussex Rural Electric likes to know which features are popular and how visitors locate the site. Web logs may be used to identify visitors who seek to damage the website, use the website in unauthorized ways, or interfere with operations. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies. Sussex Rural Electric does not collect any personal information about a routine visitor unless the visitor voluntarily provides it to the Cooperative.
E-mail and Web Forms
If you use the Sussex Rural Electric website to send Sussex Rural Electric e-mail, ask for information, subscribe to a publication, or if you provide personal information through Sussex Rural Electric’s website in any other way, Sussex Rural Electric collects and may maintain the information that you provide. Your information may be shared among Sussex Rural Electric staff and support services as necessary to respond to your request. Once information reaches the correct office, it will be used in the same manner as comparable information collected in other ways.
Security and Data Quality
Sussex Rural Electric maintains its website, hosted by Touchstone Energy, and its information with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. Sussex Rural Electric is committed to maintaining accurate, timely, relevant, and appropriate information about our users. No computer system can ever be fully protected against every possible hazard. Sussex Rural Electric and Touchstone Energy provides reasonable and appropriate security to protect against foreseeable hazards.
Sussex Rural Electric requires that employees who have access to personally identifiable information from the website read this privacy statement and follow it. Any employee who fails to comply with these rules may be subject to disciplinary action up to and including dismissal.
Routine e-mail sent to Sussex Rural Electric through this website or otherwise is not necessarily secure against interception. If your communication contains personal information that you consider sensitive, you may not want to use e-mail.
(a) What Are Cookies?
(b) How Do We Use Information We Collect from Cookies?
Uses and Disclosures
Sussex Rural Electric uses its website to provide services and information to its Cooperative members, its employees, and members of the public.
General personal information collected through the Sussex Rural Electric website may be used from time to time by outside auditors, consultants, and others hired by Sussex Rural Electric to assist in carrying out financial, management, or other activities.
Legal Process - Sussex Rural Electric could be required to disclose personal information in response to a valid legal process, such as a search warrant, subpoena, or court order. Any record keeper faces this possibility. Disclosures may also be appropriate to protect Sussex Rural Electric’s legal rights or during emergencies if physical safety is believed to be at risk. Sussex Rural Electric believes that these events are unlikely, but they are possible. Sussex Rural Electric will, if appropriate, take reasonable steps to limit the scope of any of these disclosures, but shall in no event be liable for damages of any kind resulting from compliance with any such legal process, including but not limited to direct, indirect, consequential, economic, special, loss of profit, punitive, and/or any other manner or type of damages, even if the likelihood of such damages is known to or foreseeable to the Cooperative.
Publications Lists - Sussex Rural Electric does not sell, rent, or otherwise share lists of subscribers to Sussex Rural Electric’s publications.
Links to Other Sites
Some of the sites listed as links herein are not under the control of Sussex Rural Electric. Accordingly, Sussex Rural Electric makes no representations whatsoever concerning the content of those sites. The fact that Sussex Rural Electric has provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by Sussex Rural Electric with respect to such site, its owners, or its providers. Sussex Rural Electric is providing these links only as a convenience to you. There are risks in using any information, software, or products found on the Internet; and Sussex Rural Electric cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.
Sussex Rural Electric makes no representations about the suitability, for any purpose, of this site, any content of this site, or third party information or links on this site. This site, all content on the site, and any third party information or links on this site, are provided "as is" and without any warranty of any kind, either express or implied. REGARDING THIS WEBSITE, ALL OF ITS CONTENTS, AND ANY THIRD PARTY CONTENT AND LINKS ON THIS SITE, SUSSEX RURAL ELECTRIC HEREBY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXPRESS AND IMPLIED WARRANTIES, WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER INFIRMITY, CORRUPTION, LINE,OR SYSTEM FAILURE OR INTRUSION. Sussex Rural Electric makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it.
In no event shall Sussex Rural Electric or any of its affiliates and/or subsidiaries be liable for any direct, indirect, special, consequential, loss of profits, punitive, or any other manner or type of damages whatsoever, that arise from or relate to the use of this site, or any content hereof or links herein, including but not limited to loss of use, data, or profits; computer virus or other infirmity, corruption, line or system failure or intrusion.
You agree to indemnify, defend and hold harmless Sussex Rural Electric from and against any and all claims, losses, liability, cost, and expenses (including, but not limited to, reasonable attorneys' fees) arising from your violation or breach of these terms and conditions, any service agreement, any third party's rights, including, but not limited to, copyrights, proprietary and privacy rights, or any applicable federal, state or local law, regulation or ordinance. Your obligations under this section will survive the termination of any of these terms and conditions, any applicable service agreement, or any services.
Modification of Site and/or Statement
Questions, Access, and Disputes