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Billing Information

  • Rates and Fees
  • Ways to Pay Your Bill
  • Understanding Your Bill
A glowing LED light bulb leans over piles of coins

Your Cooperative's primary objective is to provide the highest possible quality of electric service at the lowest possible price.

The following is an overview of our residential service rates and fees.

Residential Service (NY rates designated by NYS)

Available to consumers for year-round and seasonal use, subject to established rules and regulations of the Co-op. Type of Service: Single-phase, 60 cycles, at available secondary voltages.

Monthly Residential Rate for New Jersey members (as of 1/10/2022):

System Connection Fee (monthly)

$36.25

Energy Charge (per kWh) $0.1247993
Power Cost Adjustment (per kWh) -$0.0021945

Monthly Residential Rate for New York members* (as of 1/10/2022):

*NY rates are lower because NY does not charge sales tax on electricity

System Connection Fee (monthly)

$34.00

Energy Charge (per kWh) $0.1170451
Power Cost Adjustment (per kWh) -$0.0020582

Each charge is explained below

System Connection Fee

Formerly known as the Facilities Charge, this is a fixed rate used by the Co-op to cover the expenses of maintaining the best possible quality of electric service and investing in improvements to our infrastructure. Below are examples of the expense items covered by the System Connection Fee:

  • Wire, transformers, utility poles, other equipment, and labor needed to build and maintain the electric distribution system
  • Keeping pace with increased system investments to improve reliability
  • Implementing new technologies to provide increased reliability and operational efficiencies such as the outage management system and advanced metering
  • Liability insurance, interest, taxes, and emergency storm restoration
  • Outage restoration costs

Energy Charge 

The actual charge for the kilowatt hours (kWh) of energy used by a household or business during the billing period.

Power Cost Adjustment (PCA)

Due to the shifting wholesale power costs month-to-month, Sussex Rural Electric Cooperative uses a Power Cost Adjustment to settle wholesale energy collections from its members. The PCA is applicable to all metered kilowatt hours of energy billed under the Cooperative's electric service schedule. The PCA is applied by crediting or debiting the member's monthly bill to recover or refund the difference between estimated and wholesale power costs.

Commercial and contract rates are also available. Please contact us for more information.

Our complete tariff can be accessed here.


Schedule of Fees

(Fees subject to change)

Reconnect Charge:
During Business Hours $20.00
After Hours $50.00

Trip Charge: $25.00

Returned Check: $20.00

Deposit:
The need for a deposit will be determined using our online service for residential services. The requirement for a deposit is determined by a third party using check information for residential services.

2nd Meter Test in 12 months: Billed the direct cost to replace and test the meter.
New deposit if delinquent: Up to 2 months average bill.
Security light vandalism repair (2nd occurrence): $70.00

DON'T BE LEFT OUT IN THE COLD! As we head into winter, make sure you don't fall behind on your electric bill. There are resources available to help members of Sussex Rural Electric Cooperative who are struggling to pay their bills. You can find more information on these programs on our website. www.sussexrec.com/assist

FAQS 

Why did SREC adjust its rates in 2023?

In recent years, the Co-op has been managing and absorbing cost increases and supply shortages for our materials, equipment, and fuel. For example, an 8' wooden crossarm that cost us $31 in 2020 now costs almost $300 in 2022.

On top of all of those pressures, we are now facing a large increase in the cost of power itself, specifically natural gas costs. While this only makes up about 20% of our power supply, the increase is significant. Our mission remains to provide the highest quality of service at the lowest possible cost. However, we will need to implement a rate increase.

A rate increase was implemented beginning on bills dated after January 10, 2023. The residential System Connection Fee was increased by $10, plus tax. The residential and commercial energy charge (per kWh) was increased by 14%.

As a not-for-profit utility, Sussex Rural Electric Cooperative is not raising rates in order to increase profits for the company. These changes are a direct, proportionate response to the rising costs that the Co-op is facing in providing power to its members. In order to provide reliable service, SREC must collect enough revenue to cover electric service expenses and maintain sufficient margins to manage emergencies and maintain our electric distribution system.

When was the last time SREC raised its rates?

Sussex Rural Electric Cooperative has not changed its energy rate or System Connection Fee in over three years. During the pandemic, rising costs began to affect both consumers and the Co-op, and SREC was faced with an unprecedented amount of accounts not paying their bills. Still, the board of directors and management of Sussex Rural Electric Cooperative made the choice not to raise rates on its members in order to recoup costs. This decision was made even as other utilities raised their own prices.

Leading into 2022, SREC opted not to have a rate increase and budgeted for an operating loss. This was a purposeful decision that we made to show support for our members during difficult times.

At this point in time, power costs have continued to rise and the Co-op has opted to raise its rate for the first time in over three years in order to cover these expenses.

What will SREC do with additional money from the recent rate adjustment?

As a not-for-profit cooperative, our goals are not geared around turning profits in order to earn a dividend for stockholders. We simply operate to provide reliable electricity to our 12,000 members as efficiently as possible. When making changes, we carefully consider how high our rates need to be to cover the costs of providing consistent, reliable, and safe electric service to our members.

We have a system to return any profits made to our members as capital credits. When SREC makes a profit, we reinvest these margins into our system before eventually retiring them as capital credits to return to members. Capital credit allocations are based on how much energy a household has used in a given year. Our board of directors meets every year to determine if the Cooperative is in a good position to retire capital credits. When capital credits are retired, we send a check for your share to your most recent address. This is why we encourage you to share with us a new mailing address when you move out of our service territory.

What is the System Connection Fee?

 Our 2023 rate adjustment will have an impact on both our Energy Charge (per kWh used) and our System Connection Fee.

Formerly known as the Facilities Charge, the System Connection Fee is a fixed rate used by the Co-op to cover the expenses of maintaining the best possible quality of electric service and investing in improvements to our infrastructure. Below are examples of the expense items covered by the System Connection Fee:

  • Wire, transformers, utility poles, other equipment, and labor needed to build and maintain the electric distribution system
  • Keeping pace with increased system investments to improve reliability
  • Implementing new technologies to provide increased reliability and operational efficiencies such as the outage management system and advanced metering
  • Liability insurance, interest, taxes, and emergency storm restoration
  • Outage restoration costs
"ON YOUR BILL: THE SYSTEM CONNECTION FEE | On each bill, all of our members pay a System Connection Fee. This is a fee split evenly between and paid by all our members to ensure everyone contributes evenly to operating and mantaining our electric system. This fee is separate from any usage of electricity in an individual home. It's like the costs you pay to own your car, even when you aren't driving it. (Everything you need to keep your vehicle ready for the road: Insurance, Auto Loan, Taxes, License, Maintenance.) Everything needed to bring electric service to you: Wire, Bucket Trucks & Line Equipment, Poles, System Improvements, Accounting & Billing, 24/7 Service, Right of Way Maintenance, Insurance, Employees, Phone Services, Safety Equipment and Programs, Office Building, Taxes, Meters, Computer Systems & Software, Online Services.
What options are available to members worried about their ability to pay their bills?

We understand that any change made to our rates can have a large impact on members experiencing financial difficulties. We want to assure members that there are options like levelized billing to help qualified members catch up or keep up on their bills.

There are also state-run services such as LIHEAP that exist to help citizens of New Jersey afford their utility bills. Applications for LIHEAP are open now so if you are concerned about your ability to pay your bills, visit www.sussexrec.com/assist for more information on LIHEAP and other available programs.

What can I do to reduce my electric bill?

In response to this rate increase, you may be looking for options to reduce your kWh usage in your home. Many resources exist offering energy-saving tips that can help reduce your usage and make an impact on your electric bill. We offer some suggestions to help you get started here on our website, which you can find by visiting www.sussexrec.com/ways-to-save.

Our Beat the Peak program is also a good way to reduce energy consumption while receiving bill credit incentives, and enrollment is free. By enrolling your electric water heater or central air unit, we will install a Demand Response Unit that allows us to remotely shift the usage of these appliances to off-peak times. This helps reduce demand on our system while still providing enough comfort from these devices for the members of your household. For registering your electric water heater, you will receive a $100.00 bill credit plus a $2.00 bill credit each month. For registering your air conditioner, you will receive a $50.00 in the form of a bill credit, along with a $5.00 bill credit per month during summer months of June through August.

When it comes time to pay your electric bill, you can do so in several ways:

It's easier than ever to pay your bill! Go to www.srecbillpay.com. Pay Online, Pay by Phone, Pay by Text, Schedule a Payment, AutoPay (it's FREE when you use e-check), Paperless. We accept eCheck, Visa, Mastercard, Discover, American Express, and more!

 Online Payment

Online payments can be submitted at www.srecbillpay.com. Online payment options include bank drafts, using your bank account number and routing number, and credit card payments. NOTE: There is a 3.5% ($1.95 minimum) credit card convenience fee charged by the credit card merchant that will be added to any online credit payments. These can be used to make a One Time Payment.

You can also use our Quick Pay option to pay your bill online without having to log in to your account. Please note that all fees attached to online bill payment still apply.

From your account at www.srecbillpay.com, you can enroll in Paperless Billing to receive email notifications for your electric bill only. By selecting this option, you will no longer receive your bill by mail. Paperless billing is a convenient and green alternative that eliminates waste and saves money spent on postage for both the member and the Co-op. The option for Paperless Billing can be found in our Bill Pay site's options, under the "Billing Information" tab.

Also on www.srecbillpay.com, you can enroll in Automatic Recurring Payments to have your banking information securely saved to automatically pay your bill when it becomes due. Each month on your bill's due date, the exact amount needed to pay your bill will be withdrawn directly from your account. To set up recurring payments, log in to our Bill Pay site, then select the "Bank Draft" option underneath "Pay Your Bill." Your account must have a zero balance in order to set up recurring payments.

In-Person Payment

If you would like to drop off payment in person, you can do so at our office's front desk during normal operating hours (8 am - 4:30 pm, Monday-Friday). We accept payments by check, cash, or money orders. Our office is located at 64 County Route 639, Sussex, NJ 07461 (NOTE: At the moment, our office is closed to the public, but we can buzz visitors in on an individual basis once you ring our doorbell).

Our office is also equipped with an outdoor dropbox to allow for secure payments after hours. Deposits in the dropbox are checked every workday.

Phone Payment

To pay by phone, call our office at 973-875-5101. We accept payments made with Visa, MasterCard, or Discover by phone. NOTE: There is a 3.5% ($1.95 minimum) credit card convenience fee charged by the credit card merchant that will be added to any credit payments. Members can also pay by check over the phone with no convenience fees attached.

Help Paying Your Bill

If you are in a financial situation where you are unsure of your ability to pay your bill, consult our Billing Assistance page. Here, you can find various resources provided by Sussex Rural Electric Cooperative as well as outside assistance programs that our members are eligible for. You can contact our billing staff with questions about SREC's programs at billing@sussexrec.com or by calling our office at 973-875-5101.

Have you ever had a moment when you've looked at your monthly bill and were unsure of the meaning behind one of the terms, abbreviations, numbers, or charts on the page? Below you can find a handy guide to each of the key items found on a Sussex Rural Electric Cooperative bill.

If you have any questions about your bill, do not hesitate to call our Member Services department at 973-875-5101. Our representatives are here for you to answer any questions that you may have.

Understanding Your Bill
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  • Your Cooperative
    • Guide to Co-op Membership
    • About the Cooperative
      • About Us
      • Cooperative History
      • Board of Directors
      • Bylaws
      • Touchstone Energy Cooperatives
      • 85th Anniversary Timeline
    • News
      • Currents Newsletter
      • Cooperative News
    • Annual Meeting
    • Video Library
    • Employment Opportunities
    • FAQs
  • Your Bill
    • Pay Your Bill
    • About Your Bill
    • Billing Help
    • Moving Out
    • Capital Credits
    • Unclaimed Capital Credits
    • Ways to Save
      • Ways to Save Energy
      • #MondayMoneySavers
  • Your Service
    • Service Territory
    • Membership Application
    • Outages
    • Outage Map
    • Construction & Electrical
      • Construction
      • Meters
      • Electrician Disconnect/Reconnect
    • Scams
  • Your Home
    • Vegetation Management
      • Tree Management
      • Invasive Pests
    • Exterior Lights
    • Solar & Renewables
      • About Solar Power
      • SREC Interconnection Process
      • Residential Interconnection Application
    • Electric Vehicles
    • Home Energy Adventure
    • Electrical Safety
      • Home Safety Tips
      • Generator Safety
      • Power Line Safety
      • Safety Quiz
      • safeelectricity.org
  • Our Programs
    • Appliance Rebates
    • Medical Alert Program
    • Beat the Peak
    • ETS Heat
    • Surge Protection
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    • Cummins Home Generators
    • GenerLink
  • Our Community
    • Community Involvement
    • Collections for Community
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    • SREC Kids - Pluggy's Power Patrol
    • Holiday Card Art Contest
  • Contact Us
    • Contact Us
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