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Contact: 973-875-5101

Outage Hotline: 877-504-6463

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Billing Information

  • Ways to Pay Your Bill
  • Rates and Fees
  • Understanding Your Bill

When it comes time to pay your electric bill, you can do so in several ways:

Paperless Billing

 

Online Payment

Online payments can be submitted at www.srecbillpay.com. Online payment options include bank drafts, using your bank account number and routing number, and credit card payments (NOTE: a $4.25 credit card convenience fee charged by the credit card merchant will be added to your payment). These can be used to make a One Time Payment. This information will need to be provided each time you make a payment.

If you would like our Bill Pay system to save your banking information, you can enroll in Automatic Recurring Payments. Each month on your bill's due date, the exact amount needed to pay your bill will be withdrawn directly from your account. To set up recurring payments, log in to our Bill Pay site, then select the "Bank Draft" option underneath "Pay Your Bill."

Your account must have a zero balance in order to set up recurring payments. Alternatively, you can submit an Authorization for Direct Payments Form and return it by mail or in-person to our office alongside a blank voided check.

In-Person Payment

If you would like to drop off payment in person, you can do so at our office's front desk during normal operating hours (8 am - 4:30 pm, Monday-Friday). We accept payments by check, cash, or money orders. Our office is located at 64 County Route 639, Sussex, NJ 07461 (NOTE: At the moment, our office is closed to the public due to the ongoing health crisis).

Our office is also equipped with an outdoor dropbox to allow for secure payments after hours. Deposits in the dropbox are checked every workday.

Phone Payment

To pay by phone, call our office at 973-875-5101. We accept payments made with Visa, MasterCard, or Discover by phone (NOTE: a $4.25 credit card convenience fee charged by the credit card merchant will be added to your payment). Members can also pay by check over the phone with no convenience fees attached.

Help Paying Your Bill

If you are in a financial situation where you are unsure of your ability to pay your bill, consult our Billing Assistance page. Here, you can find various resources provided by Sussex Rural Electric Cooperative and assistance programs that our members are eligible for.

Your Cooperative's primary objective is to provide the highest possible quality of electric service at the lowest possible price.

The following is an overview of our residential service rates and fees.

Residential Service (NY rates designated by NYS)

Available to consumers for year-round and seasonal use, subject to established rules and regulations of the Co-op. Type of Service: Single-phase, 60 cycles, at available secondary voltages.

Monthly Residential Rate for New Jersey members (as of 2/1/2019):

System Connection Fee (monthly)

$25.59

Energy Charge (per kWh) $0.1094731
PCA Charge (per kWh) - $0.0021945

Monthly Residential Rate for New York members* (as of 2/1/2019):

*NY Rates designated by NYS, difference in System Connection Fee due to NJ sales tax

System Connection Fee (monthly)

$24.00

Energy Charge (per kWh) $0.1026712
PCA Charge (per kWh) - $0.0020582

Each charge is explained below

System Connection Fee

A fixed rate used by the Co-op to cover the expenses of maintaining the best possible quality of electric service and investing in improvements to our infrastructure. Below are examples of the expense items covered by the Basic Connection Fee:

  • Wire, transformers, utility poles, other equipment, and labor needed to build and maintain the electric distribution system
  • Keeping pace with increased system investments to improve reliability
  • Implementing new technologies to provide increased reliability and operational efficiencies such as the outage management system and advanced metering
  • Liability insurance, interest, taxes, and emergency storm restoration
  • Outage restoration costs

Energy Charge 

The actual charge for the kilowatt hours (kWh) of energy used by a household or business during the billing period.

Power Cost Adjustment (PCA)

Due to the shifting wholesale power costs month-to-month, Sussex Rural Electric Cooperative uses a Power Cost Adjustment to settle wholesale energy collections from its members. The PCA is applicable to all metered kilowatt hours of energy billed under the Cooperative's electric service schedule. The PCA is applied by crediting or debiting the member's monthly bill to recover or refund the difference between estimated and wholesale power costs.

Commercial and contract rates are also available. Please contact us for more information.

Our complete tariff can be accessed here.


Schedule of Fees

(Fees subject to change)

Reconnect Charge:
During Business Hours $20.00
After Hours $50.00

Trip Charge: $20.00

Returned Check: $20.00

Deposit:
The need for a deposit will be determined using our online service for residential services. The requirement for a deposit is determined by a third party using check information for residential services.

2nd Meter Test in 12 months: Billed the direct cost to replace and test the meter.
New deposit if delinquent: Up to 2 months average bill.
Security light vandalism repair (2nd occurrence): $70.00

Have you ever had a moment when you've looked at your monthly bill and were unsure of the meaning behind one of the terms, abbreviations, numbers, or charts on the page? Below you can find a handy guide to each of the key items found on a Sussex Rural Electric Cooperative bill.

If you have any questions about your bill, do not hesitate to call our Member Services department at 973-875-5101. Our representatives are here for you to answer any questions that you may have.

Understanding Your Bill
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©2021 SussexREC. New Jersey's Best & Only

  • Your Cooperative
    • SREC NOW - Important Updates
    • About the Cooperative
      • About Us
      • Cooperative History
      • Board of Directors
      • Bylaws
      • Touchstone Energy Cooperatives
      • Bylaws
    • Guide to Co-op Membership
    • News & Events
      • Currents Newsletter
      • Cooperative News
      • Annual Meeting
    • Video Library
    • Employment Opportunities
    • FAQs
  • Your Bill
    • Pay Your Bill
    • About Your Bill
    • Capital Credits
    • Unclaimed Capital Credits
    • Billing Assistance
    • Moving Out
    • Money Saving Tips
  • Your Service
    • Service Territory
    • Membership Application
    • Service Requirements
    • Outages
    • Outage Map
    • Restoring an Outage
    • Storm Center
  • Your Home
    • Tree Management
    • Security & Area Lights
    • Renewable Energy
    • Electric Vehicles
    • Home Energy Adventure
    • Electrical Safety
      • Home Safety Tips
      • Generator Safety
      • Power Line Safety
      • Safety Quiz
      • safeelectricity.org
  • Our Programs
    • Medical Alert Program
    • Beat the Peak
    • Appliance Rebates
    • SREC Resources
    • Cummins Home Generators
    • ETS Heat
    • GenerLink
  • Our Community
    • Community Involvement
    • Collections for Community
    • Co-ops Vote
    • Building the Next Generation of Leaders
      • Schools
      • Youth Tour
      • Scholarships
      • Bright Ideas Classroom Grant
    • SREC Kids - Pluggy's Power Patrol
  • Contact Us
    • Contact Us
    • Sign Up for Email Alerts
    • Member Survey
    • Member Advisory Committee