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Currents - October 2019's Newsletter

Friday | October 4, 2019
All News

Our September issue of Currents, our monthly member newsletter, has been sent out by mail and is now available online!

In honor of National Co-op Month, CEO Chris Reese begins this issue by discussing Sussex Rural Electric Cooperative's role in the community and why we do what we do. Over 80 years ago, we were founded by the community, for the community, and Sussex Rural Electric Cooperative's employees have dedicated themselves to meeting the needs of our neighbors by providing the highest quality of service at the lowest possible price.

In our third-page story, we look over the results of our recent Member Satisfaction survey. This includes some data on the majority of our members' preferences on what's most important to them about the Co-op, preferred method to pay their bill, and how they're most likely to contact our office. We also touch on the ACSI score we were able to have calculated based on survey responses: 94%! We are very happy to have received such high praise from our members, and will continue to work hard to meet your standard.

While we've concluded collected ACSI data from our surveys, members are still encouraged to send us their feedback! You can fill out a Member Satisfaction Survey here.

Read the new issue here! An archive of our previous issues can be found here.

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©2025 SussexREC. New Jersey's Best & Only

  • Your Cooperative
    • Guide to Co-op Membership
    • About the Cooperative
      • About Us
      • Cooperative History
      • Board of Directors
      • Bylaws
      • Touchstone Energy Cooperatives
      • 85th Anniversary Timeline
    • News
      • Currents Newsletter
      • Cooperative News
    • Annual Meeting
    • Video Library
    • Employment Opportunities
    • FAQs
  • Your Bill
    • Pay Your Bill
      • SREC Bill Pay Site
      • Quick Pay
    • About Your Bill
    • Billing Help
    • Capital Credits
    • Unclaimed Capital Credits
    • Ways to Save
      • Ways to Save Energy
      • #MondayMoneySavers
  • Your Service
    • Service Territory
    • Membership Application
    • Update Your Contact Info
    • End Service
    • Outages
    • Outage Map
    • Construction & Electrical
      • Construction
      • Meters
      • Electrician Disconnect/Reconnect
    • Scams
  • Your Home
    • Vegetation Management
      • Tree Management
      • Invasive Pests
      • Report a Tree to SREC
    • Exterior Lights
    • Solar & Renewables
      • About Solar Power
      • SREC Interconnection Process
      • Residential Interconnection Application
      • Commercial Interconnection Application
      • Guide for Solar Companies
    • Electric Vehicles
    • Home Energy Adventure
    • Electrical Safety
      • Home Safety Tips
      • Generator Safety
      • Power Line Safety
      • Safety Quiz
      • safeelectricity.org
  • Our Programs
    • Appliance Rebates
    • Medical Alert Program
    • Beat the Peak
    • ETS Heat
    • Surge Protection
    • SREC Resources
    • Cummins Home Generators
    • GenerLink
  • Our Community
    • Holiday Card Art Contest
    • Community Involvement
    • Donation Drives
    • Co-ops Vote
    • Building the Next Generation of Leaders
      • Schools
      • Youth Tour
      • Scholarships & Awards
    • SREC Kids - Pluggy's Power Patrol
  • Contact Us
    • Contact Us
    • Sign Up for Email Alerts
    • Member Satisfaction Survey
    • Member Advisory Committee